When 10:30 AM - 11:30 AM Oct 30, 2020
Where Virtual
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Diversity Bonuses: How to improve their performance by tapping the power of differences in how people think


Scott E. Page
John Seely Brown Distinguished University Professor, Williamson Family Professor of Business Administration, U-M Ross School of Business

What if workforce diversity is more than simply the right thing to do in order to make society more integrated and just? What if diversity can also improve scientific research, problem solving, creative thinking and forcasting? It can. 


In this talk, Professor Page will present theory and evidence that teams that include different kinds of thinkers outperform homogeneous groups on complex tasks, producing “diversity bonuses.” These bonuses include improved problem solving, increased innovation, and more accurate predictions—all of which lead to better performance and results.

Various types of cognitive diversity—differences in how people perceive, encode, analyze, and organize the same information and experiences—are linked to better outcomes. He then describes how these cognitive differences are influenced by other kinds of diversity, including racial and gender differences—in other words, identity diversity. Identity diversity, therefore, can also produce bonuses.  The talk will draw on research in economics, psychology, computer science, and many other fields.